THE SURONE EXPERIENCE

Welcome to The Surone Experience where we provide a private luxury appointments in Southfield, MI. We are all about pampering and self-care! Our goal is to make every single one of our clients feel gorgeous! We’re all about bringing out your inner beauty, boosting your confidence, and leaving you feeling refreshed and fabulous. Come hang with us in this amazing space where luxury meets self-care you’ll walk out feeling like a million bucks!

5,000+ Happy Clients

Welcome to The Surone Experience where we provide a private luxury appointments in Southfield, MI. We are all about pampering and self-care! Our goal is to make every single one of our clients feel gorgeous! We’re all about bringing out your inner beauty, boosting your confidence, and leaving you feeling refreshed and fabulous. Come hang with us in this amazing space where luxury meets self-care – you’ll walk out feeling like a million bucks!

Meet your

HAIR ARTIST

Hi, I’m Calyn, the stylist behind The Surone Experience. My passion for hair is all about helping my clients feel confident, beautiful, and taken care of every time they sit in my chair.

I specialize in natural hair, flawless installs and styles that enhance and protect your natural hair, including natural sew-ins, closure installs, quick weaves, and wig installs. My goal is to provide not just great hair, but a relaxing and luxury salon experience from the moment you walk in.

At The Surone Experience, it’s more than just an appointment it’s a space where beauty, comfort, and confidence come together.

Thank you to every client who continues to support my journey and trust me with their hair. If you’re new here, welcome!

I can’t wait to have you in my chair.

BOOKING POLICIES

GUESTS / NEW CLIENTS

How to Access my Suite

Enter in the black door (on the right) next to the LED lights → Suite 1017

To ensure a calm and personalized experience, we kindly ask that you come to your appointment without additional guests. This allows us to give you our full attention while keeping the space peaceful and comfortable for everyone.

All new clients are required to complete a Hair History Questionnaire prior to their appointment. Please arrive 15 minutes before your scheduled time. This helps us understand your hair’s unique needs and ensures we provide the best personalized experience based on your requested service.

APPPOINTMENTS

- You will receive an automatic confirmation text and email 24 hours before your appointment.

- Shampoos are free with all services. If you would like a shampoo, please be sure to add it when booking your appointment so we can allow the proper time. Add ons are prohibited 48 hours before appointment time.

- Please arrive with dry hair extensions for your appointment to ensure we can provide the best service possible.

- Wet or damp hair, the appointment will be automatically canceled

DEPOSIT POLICY

A $20 or $40 non-refundable deposit is required to secure your appointment. The remaining balance is due at the end of service and can be paid via Zelle or Tap Pay only. Cash is not accepted.

LATE ARRIVALS / OFF DAYS

Punctuality is crucial for ensuring that all clients receive the best possible service. A late fee of $25 will be applied if you arrive more than 10 minutes late for your scheduled appointment. Furthermore, if you are not present in the chair within 10 minutes of your scheduled time, we will have to cancel your appointment without exceptions. This policy helps us maintain a timely schedule and respect the time of all our clients.

Before and After Hour Appointments are $50 extra. Books close at 5 pm ( you must contact me for before/after hour appointments) Any appointment after 5PM or before 9AM will be $50 fee.

Off Days are Sundays ( if you would like to request these days there is a $150 fee on top of original price )

Holidays are $50 fee

CANCELLATION / RESCHEDULE POLICY

You will receive a confirmation text 24 hours before your appointment. All clients must confirm or cancel at that time.

- Cancellations within 24 hours of your appointment will result in a 50% charge of the scheduled service.

- No-call / no-shows are unacceptable and will result in being banned from future bookings.

- Deposits may only be applied to a new appointment within the same month as the original booking. Reschedules outside of timeframe will require a new deposit.

Thank you for respecting our time and policies 💕

LACE / COLOR DROP OFF

Lace Services - it is required that you drop off your hair/wig at least 2–3 days prior to your scheduled appointment. This ensures we have adequate time to prepare and provide the best results for your service.

Color Services - please ensure your hair is dropped off at least 5 days in advance. We recommend dropping it off a week ahead to allow ample time for preparation.

Please note: We cannot accept hair for coloring if it has been previously colored unless you have consulted with our stylist for a potential color correction service. This policy ensures we maintain the quality of our work and deliver the best possible results.