Welcome to The Surone Experience – the hidden gem in Warren MI that’s all about pampering and self-care! Our goal is to make every single one of our clients feel gorgeous! We’re all about bringing out your inner beauty, boosting your confidence, and leaving you feeling refreshed and fabulous. Come hang with us in this amazing space where luxury meets self-care – you’ll walk out feeling like a million bucks!
DEPOSIT POLICY
NO CASH PAYMENTS ARE ACCEPTED
A $30 non-refundable deposit is required to secure your slot, which will be credited towards the cost of your service. For the remaining balance, payments are accepted through Zelle, Debit or offering a variety of convenient options to settle your account on the day of your service.
CANCELLATION POLICY
You will not be charged if you cancel at least 24 hours before your appointment starts. Otherwise, you will be charged 50% of service price for late cancellations and 100% for no shows. Cancellations must be made at least 24 hours before your scheduled appointment to avoid any penalty fees. Cancellations made within the 24-hour window prior to your appointment will incur a penalty fee. Additionally, clients who do not call and fail to show up for their appointment will be prohibited from booking any future appointments. This policy ensures fairness and optimal scheduling.
GUESTS
Our establishment operates within a private suite, designed to offer personalized and focused service to each client. As such, we kindly request that you do not bring any extra guests with you to your appointment. This policy ensures a peaceful, exclusive experience for you while respecting the privacy and comfort of all clients. Additionally, upon your arrival, kindly text before entering the building as the main door remains locked for security reasons. You'll find me in the first suite on the left (Suite 1).
LATE ARRIVALS / OFF DAYS
Punctuality is crucial for ensuring that all clients receive the best possible service. A late fee of $15 will be applied if you arrive more than 10 minutes late for your scheduled appointment. Furthermore, if you are not present in the chair within 15 minutes of your scheduled time, we will have to cancel your appointment without exceptions. This policy helps us maintain a timely schedule and respect the time of all our clients.
Before and After Hour Appointments are $50 extra. Books close at 5 pm ( you must contact me for before/after hour appointments) Any appointment after 5PM or before 9AM will be $50 fee.
Off Days are Sundays/ Mondays ( if you would like to request these days there is a $150 fee on top of original price )
APPPOINTMENTS
You will receive an automatic confirmation text and email 24 hours before your appointment.
Add shampoo to your service ( its free ) its just so we don't take time from another person appointment
Please bring dry bundles/wigs to your appointments ( If you have an issue with drying your hair come 40 mins prior to your appointment so they can be dried for your install.)
LACE DROP OFF
For our lace services, it is required that you drop off your hair at least 2-3 days before your scheduled appointment. If you're looking to add a coloring service to your appointment, please ensure your hair is dropped off at least 4 days in advance, though we recommend doing so a week ahead to allow for ample preparation time.
It's important to note that we cannot accept hair for coloring if it has been colored previously, unless you have consulted with our hair stylist for a potential color correction service. This policy helps us guarantee the quality of our work and ensures that we can provide you with the best possible results.
High Quality
Raw Vietnamese
My name is Calyn and I am professional hairstylist. I specializing women’s natural hair, hair extensions , and lace installations. After growing up, I mastered art behind the chair. I developed and grew my own passion for all things beauty at a very young age.
I pursued my education At Dorsey College and graduated at the top of my class. I believe in educating my clients on products and maintenance for their hair care needs, in order for them to maintain the achieve look from the chair to their home.
I view my work as true form of art and find pure joy and helping others feel and look their best. I look forward to helping you reach your goals.
IESHIA H
Lace Frontal Wig Installation
KEAHRA T.
Lace Frontal Wig Installation, Curls
IESHIA H
Lace Frontal Wig Installation
KEAHRA T.
Lace Frontal Wig Installation, Curls
Yes; complimentary shampoo is included in my services.
Yes; walk-ins are available based on availability. Give me a call to confirm your appointment.
Card ,Zelle , Apple Pay. If it’s a walk-in yes I will accept cash.
Yes there is a off day fee of $150 to work on my days off
No , I do not fix , curl , tighten , re-glue any other style that I have not installed.
We can’t wait to see you.